FAQ’S
& HELP
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6. Washing Instructions?
All Double-O-Soul’s products are made from 100% combed
cotton knit fabric. Expect about 5-7% shrinkage after normal wash. Wash
in cold or warm water and in a low or medium dry cycle. Although you should
not expect any significant fading, wash colors separately from whites,
especially on first wash. We suggest always washing Double-O-Soul shirts
inside out.
7. Are your products totally produced in the United States?
Yes.
8. Can you send me a catalogue?
At this time we do not offer catalogues.
9. Do you do wholesale?
Please contact our sales department sales@DoubleOSoul.net
10. What is your return policy?
At Double-O-Soul we guarantee you will be 100% satisfied. If
you are unsatisfied with any purchase, you may return it and be credited
for the full purchase price only by e-mailing our customer service at
orders@DoubleOSoul.net
within 5 business days of receiving your purchase, to obtain a Return
Authorization Number. Products will not be accepted for credit without
a Return Authorization Number. Shipping charges will be the responsibility
of the customer for product replacement.
11. International Customer Returns?
Our international customers will be responsible for any additional
duty, taxes brokerage fees and insurance fees that may be assessed for
returned items. Shipping charges will be the responsibility of the customer
for product replacement.
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