FAQ’S & HELP                                                             PAGE 1 2 3

At Double-O-Soul we are happy to answer any questions related to the products on our website. If you are unable to find your answer using our web site's FAQ & Help, please go to the navigation bar, under “company,” click on “contact” and select the appropriate e-mail link or fill in the questionaire so that we may assist you. Please note:

• For security reasons, we can only send account information when the request comes from the e-mail address that is associated with your Double-O-Soul inquiry.
• We can only read and respond to messages in English.

If you have used our links to contact us in the past, but have not received a reply, your ISP or e-mail client may be blocking e-mail from doubleosoul.net. If you suspect this is happening, please consult the help section of your e-mail program to see how to relax or remove the settings that filter or block mail. Once you've established that you should be able to receive mail from us, then please contact us again with your question.


We cannot accept orders by phone, fax or e-mail. All orders must be placed online.


All orders placed at Double-O-Soul are in United States Dollars (USD)